Privacy Policy

Effective Date: July 29, 2026  |  Last Updated: July 29, 2026

This Privacy Policy explains how West Sound LLC, d/b/a West Sound Buyers ("Company," "we," "us," or "our"), collects, uses, discloses, and protects information we receive through our website, contact forms, property submission tools, email sign-ups, and related communications (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide Directly

• Name, phone number, email address, and mailing address
• Property address and details (condition, ownership status, reason for selling, etc.)
• Any other information you voluntarily submit through a contact form, phone call, text message, or email

1.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain information through cookies, pixels, and similar tracking technologies, including:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, referring/exit URLs, and click activity
• General geographic location (city/region level, derived from IP address)

1.3 Information from Third-Party Platforms

We use third-party tools to manage leads and communications, including:

These providers process information on our behalf and are subject to their own privacy and security practices.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your property and determine whether to extend a purchase offer
• Contact you by phone, text message, or email regarding your submission or potential offers
• Operate, maintain, and improve our website and Services
• Analyze website traffic and user behavior for marketing and optimization purposes
• Comply with legal obligations and enforce our Terms of Service
• Share your information with other real estate investors, wholesalers, and cash buyers who may be interested in purchasing the property you submitted (see Section 3 below)

3. How We Share Your Information

We may sell, license, or share your contact and property information with third-party real estate investors, wholesalers, assignees, and cash buyers for the purpose of facilitating a potential property sale, marketing similar services to you, or completing a transaction assignment. By submitting your information, you consent to this sharing.

We may also share information with:

• Service providers who perform functions on our behalf (e.g., Go High Level, Twilio, hosting providers, email/SMS marketing platforms)
• Title companies, escrow agents, and closing attorneys, if a transaction proceeds
• Legal or governmental authorities, if required by law, subpoena, or court order, or to protect our legal rights
• A successor entity, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to collect usage data and improve the Services. You can control cookies through your browser settings, including blocking or deleting them; however, disabling cookies may affect the functionality of the website. We do not currently respond to "Do Not Track" browser signals.

5. Your Choices and Rights

• Text Messages: Reply "STOP" to any text message to opt out of future SMS communications, or "HELP" for assistance.
• Emails: Click the "unsubscribe" link at the bottom of any marketing email, or contact us directly.
• Phone Calls: You may request to stop receiving calls at any time by notifying us using the contact information below.
• Access/Deletion Requests: You may request that we delete the personal information we hold about you by contacting us below. We will make reasonable efforts to honor such requests, except where we are required to retain information for legal, contractual, or legitimate business purposes (e.g., completed transaction records).

Please note that opting out of communications does not retroactively affect information already shared with third-party investors/buyers prior to your opt-out request.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Any transmission of information is at your own risk.

8. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

9. Washington Residents

We collect and process personal information in accordance with applicable Washington State law. We do not currently anticipate collecting information from California residents; if that changes, this Policy will be updated to reflect applicable disclosures (e.g., under the CCPA/CPRA).

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

12. Relationship to Our Terms of Service

This Privacy Policy should be read together with our Terms of Service, which governs your overall use of the Services, including consent to be contacted by phone, text, and email.

13. Contact Us